From Our Kitchen to Your Door
Every delivery is temperature controlled and timed for freshness, ensuring your pet's meals arrive safe, nutritious, and ready to serve.
Where We Deliver
We partner with trusted delivery services to deliver across all UAE. During checkout, we'll confirm your specific delivery zone and timing.
Why Timing Matters
Quality is our priority, so delivery timing is carefully planned. Our cold-chain handling keeps every meal at the right temperature from kitchen to doorstep — no compromise.
Planning Your Delivery
- Choose your preferred delivery window at checkout.
- Select on-demand, weekly, or monthly cadence — change it any time.
- Need urgent? Just reach out 2 days ahead.
When Your Order Arrives
We follow the rule of 3 for freshness & safety
In the freezer · -18°C
In the fridge · 4°C
At room temperature · 22°C
What's In The Patty Bags
Each portion is sealed, labelled and packed for the way you feed.
In each patty bag you will find:
4 to 5 patties of 200g, gently cooked, vacuum-sealed and packed in a recyclable, food-safe pouch. Labelled with recipe, weight and best-before date.
In each pouch:
80g of fresh, gently cooked food. Single-serve portions for cats and small dogs. No measuring needed.
Everything You Need For A Smooth Delivery
Flexible payment, clear comms, support whenever — and easy returns.
Payment Options
- Pay by card or wallet at checkout
- Manual bank transfer on request — invoice issued 2 days before delivery
- Cash on delivery for one-time orders
Keeping You Updated
- Order confirmation, prep updates, dispatch & delivery windows
- Sent via WhatsApp and email
- You can reschedule any delivery 24h ahead from your dashboard
Here To Help
- Friendly support for changes, pauses or delivery questions
- WhatsApp, phone, email — whichever works for you
Return Policy
- Clean, tail-wags policy: not satisfied? Tell us within 7 days.
- Frozen food handling applies — guides packed inside the box